IT Service Desk - Calamba City -6months SD exp
Strategic Networks, Inc.
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Funcionário do prêmio do mês, Programa de reconhecimento de funcionário
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de Morte e Desmembramento Acidental, HMO
Tempo de desligamento e Saída
Licença médica, Férias Deixadas
- Work location: CIP1, Canlubang Calamba City
- Primarily work in a call-center type of work environment.
- Provide technical support over the phone, email, onsite and/or remote on hardware and software issues.
- Ability to work flexible hour/s or flexible shift
- Determines requirements and/or root cause of technical issues by working with end-user.
- Answers inquiries by clarifying issues; researching, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers.
- Fulfills requests by clarifying desired information; researching, locating and providing information.
- Maintains client database by entering information.
- Keeps equipment operational by following established procedures; reporting
- Ensure escalation situations are managed and corrected quickly and professionally
- Drive customer satisfaction through service excellence
- Ensure customer calls are properly logged for continuous improvement.
- Learn to be proficient in service and repair of all systems (current, new and updates).
- Prepare needed daily, weekly and monthly reports.
- Handles a team or group of engineers
- Responsible for maintaining acceptable level of customer satisfaction and effective professional working relationship with supervisors and co-worker.
- 1 year of relevant work experience required for this role
- Expected salary: ₱17,000 per month
- Casual/Temporary hours
- Looking for candidates who are available to work anytime
- Working rights required for this role
- This job requires an immediate start
Huertas Ali
HR OfficerStrategic Networks, Inc.
Responder Hoje 0 Vezes
Local de trabalho
102 Accuracy Drive, cor Excellence Ave, Carmelray Industrial Park 1. Carmelray Industrial Park 1, Wisdom Ave, Calamba, 4028 Laguna, Philippines
Postado em 27 March 2025
Customer Service Representative
Infinity Broadband Inc.R$1.4-1.8K[Mensual]
No - Laguna<1 ano de experiênciaBacharelTempo Inteiro
Karen FerrerHR Manager
Customer Service Representative
Neksjob PhilippinesR$1.4-2.7K[Mensual]
No - LagunaSem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro
Hire NeksjobRecruiter
Customer Service Representative
Concentrix 1BPOR$1.4-2.3K[Mensual]
No - Laguna<1 ano de experiênciaEnsino Médio Alto/SeniorTempo Inteiro
Concentrix 1BPO PHTalent Sourcing Specialist
15K* Completion Bonus! Now Hiring Onsite Seasonal Travel Agents at TTEC Sta R...
TTECR$1.7-1.8K[Mensual]
No - Laguna<1 ano de experiênciaDiplomaTempo Inteiro
Shairah FloresHR Officer
Customer Experience (CX) Advisor -Nuvali Hiring: Premium Account | Earn Up to...
ConcentrixR$2.3-2.7K[Mensual]
No - LagunaSem necessidade ExpBacharelTempo Inteiro
Paulo Fernando CrisostomoHR Officer
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
