Customer Service Representative

Crescendo Staffing and Business Consulting Inc.

R$1.9-2.4K[Mensual]
No - MakatiGraduação/Aluno FrescoBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Derivações

    Permissão de refeição

  • Recompensas e reconhecimento de funcionário

    Plano de incentivo capital, Bônus de desempenho

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    Seguro de saúde, Seguro de Vida, HMO

  • Desenvolvimento Profissional

    Treinamento de Trabalho

  • Tempo de desligamento e Saída

    Maternidade e licença de paternidade, Licença médica, Férias Deixadas

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Descrição:

  • Respond promptly to customer inquiries via phone, email, chat, or ticketing systems.
  • Diagnose and troubleshoot technical issues related to software, hardware, networks, and peripherals.
  • Guide users through step-by-step solutions and escalate complex problems to higher-level support if necessary.
  • Document issues, solutions, and interactions in a ticketing system (e.g., Zendesk, Jira, ServiceNow).
  • Provide remote desktop support and walk customers through installation or setup procedures.
  • Identify patterns in support requests to inform product or service improvements.
  • Collaborate with engineering, QA, or product teams to resolve recurring or complex issues.
  • Contribute to the creation of support documentation, FAQs, and user guides.
  • Stay up to date on new software or hardware products relevant to the business.

Requisito

Fast & Easy – Virtual-Friendly Process – No Walk-in Needed.

‎Free Tips & Application Guide Provided | Sameday Job Offer & Contract Signing

  • ‎Start Dates: August 18
  • ‎Work Locations: Glorietta 1 Makati
  • Work Set-up: 100% Onsite Work
  • Must be College Graduate on IT related Courses
  • Preferred: Graduated IT or any computer-related courses


OFFER & BENEFITS:

Salary: Up to 24,000 package offer

  • Plus 2k Performance Based Incentive
  • Plus 20% night diff & Performance Bonus/Incentives
  • Mental health support
  • Salary loans from our financial partner institute
  • HMO coverage from Day 1
  • Paid Training
  • Annual Increase
  • Group Life & Accident Insurance
  • Rewards and recognitions program
  • Other benefits/Perks beyond the salary

‎ Slots are limited – Apply now and secure your spot!

Habilidades TécnicasIdioma InglêsAtendimento ao clienteResolução de Problemas
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Mark Christian de Guzman

HR OfficerCrescendo Staffing and Business Consulting Inc.

Responder Hoje 1 Vez

Local de trabalho

Ayala North Exchange Tower Two. 111 Salcedo, Legazpi Village, Makati, Kalakhang Maynila, Philippines

Postado em 02 August 2025

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