• Provide exceptional customer service support via phone, email, and chat.
• Assist customers with inquiries regarding products, services, and account issues.
• Document customer interactions in the company database accurately.
• Resolve customer complaints with empathy and efficiency.
• Collaborate with other team members to ensure customer satisfaction.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Excellent verbal and written communication skills.
• Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.