• Provide exceptional customer service via phone, email, and chat.
• Assist customers with inquiries, issues, and complaints in a timely manner.
• Maintain accurate customer records and data in the system.
• Collaborate with team members to improve service processes.
• Stay informed about product updates to provide accurate information to customers.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English Language
• Skills and Competencies: Strong Customer Service skills
• Skills and Competencies: Experience in Call Centre environment preferred but not required
• Qualities and Traits: Excellent communication and interpersonal skills
• Qualities and Traits: Ability to work in a fast-paced environment