• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information regarding products and services.
• Resolve customer complaints and ensure customer satisfaction.
• Maintain a detailed record of customer interactions and transactions.
• Collaborate with team members to enhance customer experience.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 1-3 years of customer service experience
• Skills and Competencies: Average to Strong communication and interpersonal skills
• Qualities and Traits: Empathetic, patient, and able to work under pressure
• Responsibilities and Duties: Ability to handle multiple tasks efficiently
• Working Conditions: Office environment with regular business hours