• Provide exceptional customer support through various channels including phone, email, and chat.
• Resolve customer inquiries and complaints promptly and effectively.
• Maintain accurate and detailed records of customer interactions.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Stay updated on product knowledge and procedures to assist customers efficiently.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service or related fields.
• Skills and Competencies: Proficiency in English, strong interpersonal skills, technical skills, and a solid work ethic.
• Responsibilities and Duties: Ability to handle multiple tasks in a fast-paced environment.
• Qualities and Traits: Patient, empathetic, and a good listener.
• Working Conditions: Must be flexible with work hours and shifts.