• Assist customers with inquiries and provide accurate information.
• Handle customer complaints and escalate issues as necessary.
• Maintain and update customer records in the system.
• Respond to customer emails and chat inquiries in a timely manner.
• Work collaboratively with team members to enhance customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Patience and ability to work in a fast-paced environment.
• Responsibilities and Duties: Ability to follow instructions and company guidelines.