Description

• Provide exceptional customer service to clients via phone, email, and chat.
• Resolve customer inquiries and complaints in a professional and timely manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance the overall customer experience.
• Stay updated on product knowledge to effectively assist customers.

Requirements

• Job Title: Customer Service Representative
• Job Function: Customer Service
• Responsibilities and Duties: Ability to multitask and prioritize effectively within a fast-paced environment.
• Qualities and Traits: Strong communication and interpersonal skills.
• Qualities and Traits: Empathy and patience in dealing with diverse customer needs.
• Qualities and Traits: Attention to detail and strong problem-solving abilities.
• Working Conditions: Flexibility to work various shifts, including evenings and weekends.