• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Provide accurate information about products and services to customers.
• Assist customers in resolving issues and complaints effectively and efficiently.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve customer service and satisfaction.

Requirements:

• Educational Qualifications: High School Diploma or equivalent preferred.
• Experience Level: No prior experience required.
• Skills and Competencies: Strong communication skills and a customer-focused attitude.
• Qualities and Traits: Patience, empathy, and a willingness to learn.
• Working Conditions: Ability to work in a fast-paced environment.