Description

• Provide exceptional customer service through various communication channels.
• Assist customers with inquiries, issues, and product information.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other departments to resolve customer queries efficiently.
• Stay updated on product knowledge and service protocols.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry-level (0–2 years)
• Skills and Competencies: Proficient in English and Mandarin; strong customer service skills; basic technical aptitude
• Qualities and Traits: Excellent communication skills; positive attitude; ability to work in a team environment
• Working Conditions: Office setting with availability for flexible shifts