• Provide exceptional customer service to clients via phone, email, and chat.
• Resolve customer inquiries and complaints in a timely and professional manner.
• Assist with product information and technical support as needed.
• Collaborate with team members on escalated issues and solutions.
• Document customer interactions and feedback for continuous improvement.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service.
• Skills and Competencies: Strong customer service and problem-solving skills.
• Skills and Competencies: Proficient in technical skills related to customer support.
• Qualities and Traits: Excellent communication skills in English and a strong team player.
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.