• Provide excellent customer service through various channels, including phone, email, and chat.
• Assist customers with inquiries, concerns, and product information to ensure satisfaction.
• Document customer interactions accurately in the database.
• Collaborate with team members to resolve complex issues and improve customer experience.
• Participate in training programs to enhance product knowledge and service skills.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficiency in English Language
• Skills and Competencies: Strong Customer Service Skills
• Skills and Competencies: Effective Scheduling Abilities
• Skills and Competencies: Excellent Problem Solving Skills
• Qualities and Traits: Strong interpersonal and communication skills