Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

R$2.8-3.7K[Mensual]
No - Muntinlupa3-5 anos ExpBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Opinião Anual, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    Seguro de Vida, Seguro de Acidentes Oficiais, HMO

  • Desenvolvimento Profissional

    Treinamento de Trabalho, Desenvolvimento Profissional

  • Tempo de desligamento e Saída

    Férias Deixadas

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Description

  • Provide exceptional customer service to clients via phone, email, and chat.
  • Resolve customer inquiries and complaints in a timely and effective manner.
  • Maintain comprehensive knowledge of company products and services to assist customers effectively.
  • Document customer interactions and feedback for continuous improvement.
  • Collaborate with team members to achieve service goals and ensure customer satisfaction.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: 3-5 years of experience in a customer service role, preferably in BPO or healthcare.
  • Skills and Competencies: Proficient in English language, strong communication skills.
  • Skills and Competencies: Experience in provider and member service interactions.
  • Qualities and Traits: Strong problem-solving skills and ability to work in a team-oriented environment.
  • Working Conditions: Ability to work flexible hours, including evenings and weekends if necessary.
Idioma Inglês2 yrs BPO Health care expMemberProvider mixed w/ Member
Preview

Gian Paolo Dimalanta

HR ManagerMetacom Business Process Outsourcing Solution Inc.

Responder Hoje 1 Vez

Local de trabalho

Northgate Cyberzone by Filinvest. Alabang–Zapote Rd, Muntinlupa, 1781 Metro Manila, Philippines

Postado em 12 December 2025

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