Description

• Provide exceptional customer service to clients via phone, email, and chat.
• Resolve customer inquiries and complaints in a timely and efficient manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance customer experience and improve service processes.
• Stay informed about product knowledge to effectively assist customers.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry Level (0–2 years)
• Skills and Competencies: Strong verbal and written communication skills
• Skills and Competencies: Customer service orientation
• Qualities and Traits: Patience and empathy
• Working Conditions: Office environment with a focus on team collaboration