• Interact with customers via phone, email, and chat to address inquiries and resolve issues.
• Provide accurate and timely information regarding products and services.
• Document customer interactions and maintain detailed records in the system.
• Assist in improving the customer experience by gathering feedback and identifying common issues.
• Collaborate with team members to enhance service delivery and streamline processes.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: No prior experience required
• Skills and Competencies: Strong English language proficiency
• Skills and Competencies: Excellent customer service skills
• Skills and Competencies: Effective problem-solving abilities
• Qualities and Traits: Strong work ethic and reliability
• Skills and Competencies: Good interpersonal and people skills