Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

R$1.9-2.4K[Mensual]
No - Pasay1-3 Anos ExpEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Feriados Pagos

  • Saúde e Bem-Estar

    Seguro de Morte e Desmembramento Acidental, HMO

  • Desenvolvimento Profissional

    Programa de Mentorship

  • Tempo de desligamento e Saída

    Maternidade e licença de paternidade, Licença médica

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Descrição:

  • Provide exceptional customer support via phone, email, and chat.
  • Resolve customer inquiries and complaints in a timely manner.
  • Maintain a thorough knowledge of products and services.
  • Document customer interactions accurately in the database.
  • Collaborate with team members to improve service delivery.
  • Participate in training sessions to enhance skills.

Requisito

  • Educational Qualifications: Must possess a High School or Senior High School diploma.
  • Experience Level: 1-3 years of experience in customer service or a related field, preferably in a call center environment.
  • Skills and Competencies: Proficient in English, capable of providing back office support, and possessing strong technical skills.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, and assist in technical support.
  • Working Conditions: Fast-paced environment, requiring adaptability and flexibility.
  • Qualities and Traits: Excellent communication skills, problem-solving mindset, and a customer-centric attitude.
Idioma InglêsCentral de atendimentoSuporte ao Back OfficeHabilidades Técnicas
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Monica Dela Cruz

HR OfficerMetacom Business Process Outsourcing Solution Inc.

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Local de trabalho

Metro Point Mall. Metro Point Mall, EDSA, corner Taft Ave, Pasay City, Metro Manila, Philippines

Postado em 30 July 2025

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