Customer Support • Day Shift • Urgent Hiring!

Transec BPO Solutions Inc.

R$1.4-1.9K[Mensual]
No - PasigGraduação/Aluno FrescoBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    HMO

  • Benefícios de Habilidades

    Viagem Anual da Empresa

  • Desenvolvimento Profissional

    Treinamento de Trabalho

  • Tempo de desligamento e Saída

    Deixamento de ressonância, Licença de aniversário, Maternidade e licença de paternidade, Licença parental, Licença médica, Licença Pai Solo, Licença especial para mulheres, Férias Deixadas

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Descrição:

WHY JOIN OUR TRANSEC TEAM?

  • HMO, life insurance, and incentives
  • Represent one of the top leading brands in PH
  • Non-toxic account with real work-life balance


ESSENTIAL JOB FUNCTIONS

  • Assist customers via phone, email, and chat regarding product information, price inquiries, complaints, delivery follow ups, placing of orders, etc.
  • Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
  • Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
  • Coordinate with several branches and departments to resolve customer concerns and/or requests.
  • Ensure pending concerns are attended to in a timely manner and escalate as needed.


Requisito

  • Open to fresh graduates with no experience.
  • 6 months experience in customer service is a plus.
  • Basic knowledge in using Microsoft Word and Excel.
  • Understandable writing and speaking skills in both English and Filipino.
Atendimento ao clienteResolução de ProblemasHabilidades InterpessoaisÉtica de Trabalho Forte
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Kim Allen Torne

Recruitment SpecialistTransec BPO Solutions Inc.

Responder Hoje 0 Vezes

Local de trabalho

31st Floor, One Corporate Centre, Julia Vargas Avenue, Meralco Ave, Ortigas Center, Pasig, Metro Manila, Philippines

Postado em 09 July 2025

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