Customer Service Representative
One Point Contact Inc.
Descrição do Trabalho
Benefícios
Derivações
Permissão de Telecomunicação
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
HMO
Descrição:
- Respond to customer inquiries via phone, email, and chat.
- Provide product information and resolve issues promptly.
- Maintain customer satisfaction through effective communication.
- Document interactions and feedback in the CRM system.
- Collaborate with team members to improve service processes.
- Handle returns and exchanges in accordance with company policy.
Requisito
- Educational Qualifications: Bachelor’s degree required.
- Experience Level: Less than 1 year of experience in customer service preferred.
- Skills and Competencies: Proficient in English, strong customer service, scheduling, problem-solving, and people skills; technical aptitude and financial literacy are advantageous.
- Working Conditions: Office environment; may involve occasional remote communication.
- Qualities and Traits: Strong work ethic, adaptability, and excellent interpersonal skills are essential for success.
Ariane Plata
HR OfficerOne Point Contact Inc.
Ativo hoje
Local de trabalho
1605, 833 Kamagong (Pike) Street, Pasig City, 1605 Metro Manila, Philippines
Postado em 25 July 2025
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Serviços Bancários e Financeiros
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