• Provide support to customers via phone, email, and chat.
• Resolve customer inquiries and issues in a timely manner.
• Maintain customer records and update account information as needed.
• Collaborate with team members to improve customer service processes.
• Demonstrate a strong understanding of the company's products and services.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: No prior experience required; entry-level candidates encouraged to apply.
• Skills and Competencies: Excellent command of the English language.
• Skills and Competencies: Strong interpersonal skills to effectively interact with customers.
• Qualities and Traits: Strong work ethic with a commitment to excellence.
• Skills and Competencies: Technical skills to navigate customer service software.