Detail Cosmetics Squad Cosmetics Customer Service Representative

Customer Service Representative

Detail Cosmetics Squad Cosmetics

R$1.4-1.9K[Mensual]

No - Cidade do QuezonGraduação/Aluno FrescoDiplomaTempo Inteiro

Descrição do Trabalho

Benefícios

Recompensas e reconhecimento de funcionário
Presente de Aniversário, Opinião Anual, Presente de Feriado, Presente Trimestral
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
HMO
Outros
Eventos Sociais da Empresa, Festas do Escritório
Benefícios de Habilidades
Viagem Anual da Empresa, Equipamento da Empresa, Desconto do funcionário, Abrir Workspace

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Descrição:

Assist customers with inquiries and resolve issues
Provide information about products and services
Process orders and manage returns
Maintain customer records and update databases
Communicate effectively through various channels (phone, email, chat)
Collaborate with team members to improve service quality
Ensure customer satisfaction and build rapport

Educational Qualifications: A Diploma in any field is required.
Experience Level: Fresh graduates or students are encouraged to apply.
Skills and Competencies: Proficient in Customer Service, English Language, Problem Solving, and Salesforce. Knowledge of TikTok and Digital Marketing is a plus.
Responsibilities and Duties: Manage customer inquiries, resolve issues, maintain accounts, and support back-office operations.
Working Conditions: Primarily office-based with potential remote work options.
Qualities and Traits: Strong interpersonal skills, adaptability, and a professional demeanor are essential.

Atendimento ao clienteIdioma InglêsResolução de ProblemasSalesforceGerenciamento da contaTikTokMarketing DigitalHabilidades InterpessoaisCentral de atendimentoSuporte ao Back Office