We are looking for a Chat Support Customer Service Representative to provide excellent service and support to customers via live chat. You will be responsible for addressing inquiries, resolving issues, and ensuring a smooth and positive customer experience—all through written communication.

• Respond promptly to customer inquiries via live chat or messaging platforms
• Assist customers with product/service information, orders, account issues, and general concerns
• Document customer interactions and escalate complex issues when necessary
• Collaborate with team members to improve overall customer experience

• Excellent written English communication skills
• Strong problem-solving and multitasking abilities
• Ability to work in a fast-paced environment and manage time effectively
• High school diploma or college level