Customer Service Representative

Miranda HR

R$1.5-2.9K[Mensual]
No - Cidade do QuezonSem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Opinião Anual

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    HMO

  • Benefícios de Habilidades

    Espaço de estacionamento

  • Tempo de desligamento e Saída

    Maternidade e licença de paternidade, Licença médica, Férias Deixadas

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Descrição:

  • Provide exceptional customer service through various channels, including phone, email, and chat.
  • Assist customers with inquiries, complaints, and product information.
  • Resolve issues efficiently and accurately, aiming for first-contact resolution.
  • Maintain detailed records of customer interactions.
  • Collaborate with team members to improve service processes.
  • Stay updated on product knowledge and company policies.

Requisito

  • Job Title: Customer Service Representative
  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: No prior experience required, open to fresh graduates.
  • Skills and Competencies: Proficient in English, strong customer service skills, effective problem-solving abilities, and basic technical skills.
  • Responsibilities and Duties: Handle customer inquiries, provide account management support, and assist with back office operations.
  • Working Conditions: Fast-paced environment, may require flexible hours.
  • Qualities and Traits: Excellent communication, patience, empathy, and a positive attitude.
Idioma InglêsAtendimento ao clienteResolução de ProblemasGerenciamento da contaHabilidades TécnicasSuporte ao Back Office
Preview

Jienel Antoinette Ramos

HR ManagerMiranda HR

Ativo dentro de três dias

Local de trabalho

Ground Floor, Eton Cyberpod Corinthian. H3R6+W2W, Epifanio de los Santos Ave, Ortigas Center, Quezon City, 1110 Metro Manila, Philippines

Postado em 24 July 2025

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