Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Descrição do Trabalho
Benefícios
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Saúde, SSS/GSIS
Saúde e Bem-Estar
HMO
Tempo de desligamento e Saída
Férias Deixadas
Descrição:
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints and issues promptly.
- Maintain a positive attitude and foster customer relationships.
- Document interactions and feedback in the CRM system.
- Collaborate with team members to improve service quality.
Requisito
- Educational Qualifications: A Diploma in Business Administration or related field is required.
- Experience Level: 1-3 years of experience in a customer service role is preferred.
- Skills and Competencies: Excellent communication, problem-solving, and interpersonal skills; proficient in CRM software.
- Working Conditions: Typically office-based with standard hours; may involve shift work during peak times.
- Qualities and Traits: Patience, empathy, a positive attitude, and a strong work ethic are essential.
Jaylo Roselle
HR Hiring OfficerMetacom Business Process Outsourcing Solution Inc.
Mais de dez respostas hoje
Local de trabalho
Quezon City. Quezon City, Metro Manila, Philippines
Postado em 29 July 2025
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Desfinanciado / Anjo
501-1000 Funcionários
BPO & Centro de Chamadas
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