Lexie Staffing co. Customer Service Representative

Lexie Staffing co.

Urgente

R$2.3-2.7K[Mensual]

No - Cidade do Quezon1-3 Anos ExpEnsino Médio Alto/SeniorTempo Inteiro

Recompensas e reconhecimento de funcionário
Presente de Aniversário, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de Morte e Desmembramento Acidental, Seguro de saúde, HMO
Tempo de desligamento e Saída
Licença médica, Férias Deixadas

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Provide exceptional customer support via phone, email, and chat.
Resolve inquiries and complaints in a timely manner, ensuring customer satisfaction.
Maintain detailed records of customer interactions and transactions.
Assist in product knowledge and troubleshooting to enhance customer experience.
Collaborate with team members to improve processes and service quality.

Educational Qualifications: Senior High School equivalent.
Experience Level: 1 year of experience in a customer service or call center environment.
College Graduate must have relevant experience in Credit Analysis
Skills and Competencies: Strong communication skills, problem-solving abilities, and proficiency in handling customer inquiries.
Responsibilities and Duties: Manage customer calls, resolve issues, and provide information about products/services.
Working Conditions: Office setting with evening and weekend shifts as needed.
Qualities and Traits: Friendly, patient, and dedicated to delivering excellent customer service.

Central de atendimentoAtendimento ao cliente