Customer Service Representative
Lexie Staffing co.
Descrição do Trabalho
Benefícios
Derivações
Permissão de Telecomunicação, Permissão de refeição
Recompensas e reconhecimento de funcionário
Bônus de desempenho, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
HMO
Benefícios de Habilidades
Quartos de Dormir, Panorâmica de Bem Estado
Tempo de desligamento e Saída
Maternidade e licença de paternidade, Licença médica, Licença Pai Solo, Férias Deixadas, Tempo de voluntariado desativado
Balanço de Vida
Horas Flexíveis
- Respond promptly to customer inquiries via phone, email, chat, or in person
- Provide accurate, valid, and complete information by using the right tools and methods
- Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution
- Maintain customer records by updating account information
- Process orders, forms, applications, and requests
- Identify and assess customers’ needs to achieve satisfaction
- Follow communication procedures, guidelines, and policies
- Collaborate with internal departments to resolve complex issues
- Go the extra mile to engage customers and enhance their experience
- At least High School Graduate old curriculum or SHS
- Proven customer support experience or experience as a client service representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of personalities
- Excellent communication and presentation skills
- Ability to multitask, prioritize, and manage time effectively
- Basic computer proficiency (MS Office, email, etc.)
Jervin Belgica
OwnerLexie Staffing co.
Ativo dentro de três dias
Local de trabalho
Eastwood Ave. Eastwood Ave, Quezon City, 1800 Metro Manila, Philippines
Postado em 12 August 2025
Customer Service Representative | No Exp Required
Lexie Staffing co.R$1.8K[Mensual]
No - Cidade do QuezonSem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro
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Lexie Staffing co.
Pré-Série A
101-500 funcionários
BPO & Centro de Chamadas
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