• Provide exceptional customer service to clients via phone, email, and chat.
• Resolve customer inquiries and issues efficiently while maintaining a positive attitude.
• Document customer interactions and feedback accurately in the system.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Stay updated on product knowledge to assist customers effectively.

Requirements

• Educational Qualifications: Bachelor’s degree in Business, Communications, or a related field.
• Experience Level: With or without years of experience in customer service or a related field.
• Skills and Competencies: Strong command of the English language, excellent interpersonal skills, and a strong work ethic.
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
• Qualities and Traits: Positive attitude, patience, and a passion for helping others.