Customer Service Representative
Caldwell Communications Consultancy Philippines
Descrição do Trabalho
Benefícios
Derivações
Reembolso Médico
Recompensas e reconhecimento de funcionário
Comissões, Bônus de desempenho
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
HMO
Desenvolvimento Profissional
Treinamento de Trabalho
Tempo de desligamento e Saída
Deixamento de ressonância, Licença Compassionada, Licença médica familiar, Licença médica, Férias Deixadas
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
- Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
- Amenable to working onsite(office-based)
- Filipino Citizen, or hold relevant residence status
- Completed High school (old or new curriculum)
- Good to excellent in verbal, listening, and communication skills.
- with BPO experience is a plus but NOT required
Daniel Cortez
HR ManagerCaldwell Communications Consultancy Philippines
Responder Hoje 0 Vezes
Local de trabalho
135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines
Postado em 20 October 2025
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<50 Funcionários
BPO & Centro de Chamadas
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