• Provide excellent customer service and support to clients via phone, email, and chat.
• Assist customers in resolving inquiries and issues in a timely and professional manner.
• Maintain accurate records of customer interactions and transactions.
• Utilize problem-solving skills to address concerns and escalate complex issues when necessary.
• Collaborate with team members to improve service processes and enhance customer satisfaction.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Proficient in English with strong communication skills.
• Skills and Competencies: Excellent customer service abilities with a focus on client satisfaction.
• Qualities and Traits: Strong problem-solving skills and a solid work ethic.
• Qualities and Traits: Ability to work effectively in a team-oriented environment.