Customer Service Representative
Nezda Technologies Inc.
Descrição do Trabalho
Benefícios
Derivações
Permissão de refeição, Permissão de transporte
Recompensas e reconhecimento de funcionário
Bônus de desempenho, Opinião Anual, Funcionário do prêmio do mês, Programa de reconhecimento de funcionário, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de saúde, HMO
Desenvolvimento Profissional
Treinamento de Trabalho
Tempo de desligamento e Saída
Licença médica, Férias Deixadas
Urgent hiring: Start Asap! Easy Process! Accepting College Graduate with or without BPO experience! Paid training!
Work onsite: ETON CENTRIS, QUEZON CITY
- Active Listening: Understand customer needs with attentiveness and empathy to foster meaningful connections.
- Product Knowledge: Develop and maintain in-depth knowledge of client products and services to deliver accurate and effective support.
- Call Management: Handle inquiries promptly and professionally, ensuring each interaction is efficient and positive.
- Documentation: Record customer interactions thoroughly and accurately within call tracking systems.
- Performance Goals: Consistently achieve and surpass Key Performance Indicators (KPIs) to support service excellence.
- Continuous Improvement: Participate in initiatives that enhance customer satisfaction and improve overall operational performance.
OFFER AND BENEFITS:
- UP TO 26,000 SALARY PACKAGE (DEPENDING ON THE BPO EXPERIENCE)
- 20% NIGHT DIFFERENTIAL
- HMO AND OTHER BENEFITS WILL BE DISCUSSED UPON JOB OFFER
- College graduate (with or without BPO experience)
- College undergraduate (with at least 3 months BPO experience)
- HS Grad / SHS graduate (with at least 3 months BPO experience)
- Good communications skills
- Amenable to start asap and work onsite
Zeus Laparan
Talent Acquisition Team LeadNezda Technologies Inc.
Mais de dez respostas hoje
Local de trabalho
Robinsons Bridgetowne. H3VH+RX6, Quezon City, Metro Manila, Philippines
Postado em 21 November 2025
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