Description

• Provide exceptional customer service to resolve inquiries and issues.
• Assist customers through phone, email, and chat communication channels.
• Document customer interactions and maintain accurate records.
• Collaborate with team members to improve processes and enhance customer satisfaction.
• Stay informed about product updates and company policies to provide accurate information.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service or related field.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Patience, empathy, and a customer-focused attitude.
• Responsibilities and Duties: Ability to handle multiple tasks efficiently.