Description

• Assist customers with inquiries and provide accurate information regarding products and services.
• Resolve customer complaints in a professional and timely manner.
• Document customer interactions and maintain records of customer feedback.
• Collaborate with other departments to enhance customer satisfaction and service delivery.
• Stay updated on product knowledge and company policies to provide the best service.

Requirements

• Job Title: Customer Service Representative
• Job Function: Customer Service
• Responsibilities and Duties: Strong problem-solving skills and ability to handle stressful situations.
• Qualities and Traits: Excellent verbal and written communication skills, with a friendly demeanor.
• Qualities and Traits: Attention to detail and ability to multitask effectively.
• Job Function: Proficiency in using customer service software and tools.
• Qualities and Traits: A commitment to providing exceptional customer experiences.