• Respond to customer inquiries via phone, email, and chat.
• Assist customers in troubleshooting and resolving issues effectively.
• Maintain a positive and professional attitude with customers at all times.
• Document customer interactions and feedback in the system.
• Work collaboratively with team members to improve service quality.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry-level (0–2 years)
• Skills and Competencies: Strong English communication skills
• Skills and Competencies: Excellent customer service abilities
• Skills and Competencies: Effective problem-solving skills
• Qualities and Traits: Ability to work well in a team environment