• Assist customers with inquiries, providing accurate information and solutions.
• Handle customer complaints and escalate issues when necessary.
• Maintain detailed records of customer interactions in the company database.
• Collaborate with team members to enhance customer service processes.
• Participate in training sessions to stay updated on products and services.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–2 years (entry-level)
• Skills and Competencies: Excellent English language skills
• Skills and Competencies: Strong customer service aptitude
• Skills and Competencies: Problem-solving abilities
• Qualities and Traits: Team player with a positive attitude
• Skills and Competencies: Basic technical skills