Customer Service Representative / Call Center Agent

Synlink Recruitment Outsourcing Co. Inc.

R$1.9-2.9K[Mensual]
No - Taguig1-3 Anos ExpEnsino Médio Alto/SeniorTempo Inteiro
Compartilhar

Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Presente de Aniversário, Presente de Feriado

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    Seguro de Vida, HMO

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas

Ler Mais

Descrição:

  • Customer Service Representatives (Patient Care Coordinators) are service-focused professionals who ensure consistent follow-up with patients. They communicate clinical results promptly, assist with coordinating referrals, pre-approvals, and follow-up appointments.
  • Handle incoming phone calls, respond to online inquiries, confirm appointments, and make outbound calls for patient retention
  • Prepare and send patient letters/reports
  • Attach clinical documents to patient charts
  • Submit cases to the Department of Health (DOH) via fax or online portal Email medical reports requested by patients
  • Efficiently multitask and navigate multiple systems, including electronic medical records, to provide medical information and follow-up support after clinical visits
  • Comply with all HIPAA regulations and guidelines

Requisito

  • High school graduate, senior high school graduate, associate degree holder, or college-level education
  • At least 6 months BPO Experience
  • Strong written and verbal communication skills
  • Excellent listening abilities
  • Passion for delivering quality customer service and ensuring patient satisfaction
  • Ability to handle phone calls effectively
  • Willingness to work a flexible, shifting schedule
  • Willing to work on-site in Market! Market! Bonifacio Global City, Taguig.
Idioma InglêsAtendimento ao clienteAgendamentoHabilidades das pessoasCentral de atendimento
Preview

Hazel Ann Tenorio

Recruitment SpecialistSynlink Recruitment Outsourcing Co. Inc.

Ativo dentro de sete dias

Local de trabalho

Fort Bonifacio. Fort Bonifacio, Taguig, Metro Manila, Philippines

Postado em 27 March 2025

Jobs

Ver mais comentários

Synlink Recruitment Outsourcing Co. Inc.

Desfinanciado / Anjo

<50 Funcionários

Firma de Recrutamento

View jobs hiring

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.