Customer Support Associate

Metacom Business Process Outsourcing Solution Inc.

R$1.9-2.4K[Mensual]
No - Taguig<1 ano de experiênciaBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    Seguro de Morte e Desmembramento Acidental, Seguro de Deficiência, Seguro de saúde, Seguro de Vida, HMO

  • Outros

    Eventos Sociais da Empresa, Festas do Escritório

  • Benefícios de Habilidades

    Equipamento da Empresa

  • Desenvolvimento Profissional

    Treinamento de Trabalho

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas

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Descrição:

  • Serve as the primary point of contact for customers' inquiries and concerns.
  • Provide accurate information about products and services.
  • Resolve complaints effectively and efficiently.
  • Maintain records of customer interactions.
  • Collaborate with other departments to enhance customer experience.
  • Support team goals through positive attitude and teamwork.

Requisito

  • Educational Qualifications: Bachelor’s degree/ 2nd year college undergraduate
  • Experience Level: 6 months of international bpo experience.
  • Skills and Competencies: Proficiency in English, knowledge of compliance procedures, and eagerness to learn and adapt.
  • Responsibilities and Duties: Assist customers with inquiries, resolve issues, and ensure satisfaction.
  • Working Conditions: Fast-paced environment, may involve shift work.
  • Qualities and Traits: Strong communication skills, patience, empathy, and ability to work as part of a team.
Idioma Inglêscomplianceeagerness
Preview

Carmina Cuala

HR OfficerMetacom Business Process Outsourcing Solution Inc.

Responder Hoje 1 Vez

Local de trabalho

Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines

Postado em 14 July 2025

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