Transcosmos Asia Philippines, Inc. Customer Service Representative

Transcosmos Asia Philippines, Inc.

R$2-2.4K[Mensual]

No - Taguig<1 ano de experiênciaEnsino Médio Alto/SeniorTempo Inteiro

Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de Morte e Desmembramento Acidental, Seguro de saúde, HMO
Tempo de desligamento e Saída
Licença de aniversário, Maternidade e licença de paternidade, Licença médica, Licença Pai Solo, Licença especial para mulheres, Férias Deixadas

Providing introductory information to prospective and new customers
Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases
Letting patrons know about additional products or services that might benefit them
Determining the quickest, most effective ways to answer a client’s or customer’s questions
Escalating queries and concerns, when necessary
Troubleshooting common issues with products or services
Working with a team of CSRs and other departments to find appropriate solutions to problems.

At least a Senior High School graduate
Minimum of 6 months experience as a Customer Service or Technical Support Representative in a BPO setting.
Good to excellent communication skills
Willing to work on a shifting schedule, including weekends and holidays as needed.
Willing to work onsite in BGC, Mckinley Taguig City.