Metacom Business Process Outsourcing Solution Inc. Customer Service Representative

Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

R$1.9-2.9K[Mensual]

No - Taguig3-5 anos ExpEnsino Médio Alto/SeniorTempo Inteiro

Descrição do Trabalho

Benefícios

Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Saúde, SSS/GSIS
Tempo de desligamento e Saída
Férias Deixadas

Descrição:

Respond promptly to customer inquiries via phone, email, and chat.
Handle complaints and provide suitable solutions.
Maintain accurate records of customer interactions.
Collaborate with other departments to resolve issues.
Identify opportunities to enhance customer satisfaction.
Stay updated on product knowledge and company policies.

Requisito

Educational Qualifications: High/Senior High School diploma required.
Experience Level: 3-5 years of experience in customer service or call center environments.
Skills and Competencies: Proficient in English language, strong communication, problem-solving, and active listening skills.
Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product information.
Working Conditions: Fast-paced call center environment, may require evening or weekend shifts.
Qualities and Traits: Empathetic, patient, adaptable, and able to maintain a positive demeanor.

Idioma InglêsAtendimento ao clienteCentral de atendimento

Preview

Jaylo Roselle

HR Hiring OfficerMetacom Business Process Outsourcing Solution Inc.

Responder Hoje 0 Vezes

Local de trabalho

Compass Offices - BGC Corporate Center - Serviced Office Bonifacio Global City. 24/F, BGC CORPORATE CENTER, 30TH STREET, CORNER 11th Ave, Manila, 1013 Metro Manila, Philippines

Postado em 31 July 2025