Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

R$1.9-2.4K[Mensual]
No - Taguig1-3 Anos ExpBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    Seguro de saúde, HMO

  • Desenvolvimento Profissional

    Treinamento de Trabalho

  • Tempo de desligamento e Saída

    Licença de aniversário, Licença médica familiar, Maternidade e licença de paternidade, Licença médica, Férias Deixadas

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Descrição:

  • Assist customers with inquiries and complaints via phone, email, or chat.
  • Provide accurate, timely information about products and services.
  • Resolve issues efficiently while ensuring customer satisfaction.
  • Maintain detailed records of customer interactions.
  • Collaborate with team members to improve service quality.
  • Stay updated on product knowledge and company policies.

Requisito

  • Educational Qualifications: Bachelor’s degree required.
  • Experience Level: 1-3 years of experience in customer service or call center environments.
  • Skills and Competencies: Proficiency in sales pipeline management, strong customer service aptitude, and excellent command of the English language.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, and manage the sales process effectively.
  • Working Conditions: Fast-paced call center environment with varying hours.
  • Qualities and Traits: Strong communication skills, patience, problem-solving abilities, and a customer-centric approach.
Pipeline de VendasAtendimento ao clienteCentral de atendimentoIdioma Inglês
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agapito elizabeth

HR OfficerMetacom Business Process Outsourcing Solution Inc.

Responder Hoje 1 Vez

Local de trabalho

Teleperformance McKinley West. corner Le Grand Ave, Taguig, Metro Manila, Philippines

Postado em 29 August 2025

Jobs

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Metacom Business Process Outsourcing Solution Inc.

Desfinanciado / Anjo

501-1000 Funcionários

BPO & Centro de Chamadas

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