• Provide exceptional customer service and support through various communication channels.
• Assist customers with inquiries, issues, and product information efficiently.
• Maintain a high level of product knowledge to effectively address customer concerns.
• Document and track customer interactions in the company database.
• Collaborate with team members to resolve customer issues and improve service delivery.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 1–3 years
• Skills and Competencies: Strong English language skills, excellent customer service abilities
• Qualities and Traits: Patient, empathetic, and a strong communicator
• Responsibilities and Duties: Ability to work in a fast-paced environment and manage stress effectively
• Working Conditions: May require flexible hours including weekends or holidays