Customer Service Representative
Best Reliable Resources
Descrição do Trabalho
Benefícios
Derivações
Permissão de Telecomunicação
Recompensas e reconhecimento de funcionário
Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
HMO
Outros
Festas do Escritório
- Communicate professionally with clients through phone calls, messages, and online platforms
- Respond promptly to client inquiries, comments, and questions from the company’s social media and online accounts
- Identify potential leads and successfully book them for clinic appointments
- Achieve a target of at least three successful client bookings per day (with an average of two arrivals daily)
- Clearly explain treatment benefits, promos, and vouchers to clients to encourage bookings
- Ensure accuracy and attention to detail when recording client information (e.g., name, contact number, location, and chosen services)
- Coordinate effectively with other departments or managers regarding client schedules and updates
- Handle client conversations patiently, gently, and professionally, ensuring a positive experience
- Monitor clients on or before their scheduled appointments to confirm attendance
- Follow approved sales scripts and adapt communication style to meet client needs
- Maintain accurate records using the CRM system and generate necessary reports
- Multitask efficiently with calls, messages, and administrative tasks
Luis Palma
HR OfficerBest Reliable Resources
Mais de dez respostas hoje
Local de trabalho
Icon Plaza. Icon Plaza, Federacion Dr, Taguig, Metro Manila, Philippines
Postado em 09 October 2025
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