Customer Service Representative

Artech Technology Inc.

R$3.7-4.1K[Mensual]
No - Taguig1-3 Anos ExpEdu não necessárioContrato
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Descrição do Trabalho

Benefícios

  • Benefícios gerenciados pelo Governo

    SSS/GSIS

  • Handle high-volume inbound calls from customers with professionalism and empathy.
  • Provide accurate information, troubleshoot issues, and resolve customer queries in a timely manner.
  • Escalate unresolved or complex issues to appropriate internal teams.
  • Log all interactions in the system accurately for reporting and follow-up.
  • Meet or exceed performance metrics including call quality, response time, and customer satisfaction.
  • Follow company policies, procedures, and compliance guidelines.
  • Maintain a positive and collaborative attitude with peers and management.

Requirements:

  • Minimum 1 year of experience in customer support or call center handling frontline voice calls.
  • Excellent communication skills in English (additional languages are a plus).
  • Willingness to work night shifts and be physically present onsite at the company location.
  • Strong problem-solving skills and attention to detail.
  • Familiarity with CRM tools and call center systems is an advantage.
  • Ability to remain calm and effective under pressure or in difficult situations.
Atendimento ao clienteHabilidades Técnicas
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Tiya Gehlot

HR ManagerArtech Technology Inc.

Ativo hoje

Local de trabalho

Taguig City. Taguig City, Metro Manila, Philippines

Postado em 24 October 2025

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