Customer Service Representative

JetSon Manpower Agency

R$1.3-1.8K[Mensual]
No - TaguigSem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    Seguro de Vida, HMO

  • Tempo de desligamento e Saída

    Licença médica

Ler Mais

We are looking for Customer Support Representatives to join our Australian Mobile Support Account based in BGC, Taguig. This role is ideal for fresh graduates or individuals with no prior BPO experience who are eager to start a career in customer service.

You will be responsible for assisting Australian mobile subscribers with inquiries, troubleshooting issues, and providing excellent customer care through phone, chat, or email support.


Key Responsibilities

  • Handle inbound customer inquiries related to mobile services, billing, and technical support.
  • Provide accurate information and solutions in a professional and empathetic manner.
  • Troubleshoot mobile-related issues such as connectivity, account access, and service features.
  • Document customer interactions and resolutions in the system.
  • Escalate complex issues to higher-level support when necessary.
  • Maintain high-quality service standards and meet performance metrics.
  • Adapt to a shifting schedule to support Australian time zones.
  • Collaborate with team members and supervisors to improve customer experience.
Preview

Aaron Oficiar

RecruiterJetSon Manpower Agency

Responder Hoje 0 Vezes

Local de trabalho

Bonifacio Global City. Bonifacio Global City, Taguig, Metro Manila, Philippines

Postado em 17 November 2025

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