• Assist customers via phone, email, and chat with inquiries and issues.
• Provide accurate information and troubleshoot customer problems.
• Document customer interactions in the CRM system.
• Maintain a positive attitude while ensuring customer satisfaction.
• Collaborate with team members to improve service quality.

Requirements

• Educational Qualifications: High School Diploma or equivalent preferred.
• Experience Level: Entry-level, no previous experience required.
• Skills and Competencies: Excellent communication skills and ability to work in a team environment.
• Qualities and Traits: Positive attitude, patience, and strong problem-solving abilities.
• Working Conditions: Office environment with flexible working hours.