• Handle inbound and outbound calls professionally and efficiently.
• Provide excellent customer service and support to clients.
• Address customer inquiries and resolve issues promptly.
• Maintain accurate records of customer interactions.
• Collaborate with team members to enhance service quality.

Requirements

• Educational Qualifications:High School Diploma or equivalent
• Experience Level:0–2 years
• Skills and Competencies:Strong organizational skills, problem-solving abilities, and excellent interpersonal skills
• Responsibilities and Duties:Schedule and manage customer appointments effectively
• Qualities and Traits:Strong work ethic and commitment to customer satisfaction
• Technical Skills:Proficiency in using call center software and basic computer applications