Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Bônus de desempenho, Opinião Anual, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de Vida, Seguro de Acidentes Oficiais, HMO
Desenvolvimento Profissional
Treinamento de Trabalho, Desenvolvimento Profissional
Tempo de desligamento e Saída
Férias Deixadas
Responsibilities
- Respond to customer inquiries through phone, email, and chat in a professional and friendly manner.
- Provide clear and accurate information about products and services.
- Resolve customer concerns quickly and with empathy.
- Record all customer interactions and feedback in the CRM system.
- Work with the team to improve customer service processes.
Requirements
- Education: High school diploma or equivalent preferred.
- Experience: 0–2 years in customer service.
- Skills: Good English communication, customer-focused, and proficient in MS Office.
- Traits: Strong problem-solving skills, good interpersonal communication, and ability to stay calm during challenging situations.
Benefits
- 14th month pay
- 20% night differential
- Competitive salary
- Supportive work environment
Angelica Vasallo
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Respondeu 9 minutos atrás
Local de trabalho
Uptown Place tower 2. 5 11th Dr, Taguig, Metro Manila, Philippines
Postado em 03 December 2025
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Desfinanciado / Anjo
501-1000 Funcionários
BPO & Centro de Chamadas
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