• Engage with potential patients to schedule appointments for healthcare services.
• Provide detailed information about healthcare services and offerings to potential patients.
• Maintain accurate records of appointments and patient interactions in the system.
• Follow up with patients to ensure attendance and satisfaction post-appointment.
• Collaborate with healthcare professionals to ensure a seamless patient experience.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 1-3 years in customer service or healthcare setting.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Ability to work in a fast-paced environment.
• Qualities and Traits: Empathy and a patient-centered approach.
• Responsibilities and Duties: Proven ability to handle multiple calls and tasks efficiently.