Description

• Assist customers with inquiries and provide information on products and services.
• Handle customer complaints and resolve issues in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes.
• Adhere to company policies and procedures while providing exceptional service.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: No prior experience required; entry-level position.
• Skills and Competencies: Proficient in English language communication.
• Skills and Competencies: Strong customer service orientation.
• Qualities and Traits: Team player with a strong work ethic.
• Skills and Competencies: Familiarity with call center operations is a plus.