Customer Service Representative

Intelegencia

R$1.4-1.9K[Mensual]
No - TarlacSem necessidade ExpDiplomaTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    HMO

  • Benefícios de Habilidades

    Equipamento da Empresa, refeições gratuitas

  • Tempo de desligamento e Saída

    Licença de aniversário, Licença médica, Férias Deixadas

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  • Handle incoming calls, emails, or chats from customers regarding their financial accounts (e.g., balance inquiries, transaction issues, loan status, card activation).
  • Provide accurate information and resolve customer issues in a timely and professional manner.
  • Document customer interactions and update account information using internal systems.
  • Escalate complex issues to higher-level support or back-office teams when necessary.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Meet or exceed customer satisfaction and quality metrics.


  1. At least 2 years in college or completed a vocational/short course.
  2. With or without BPO experience (experience in financial accounts is a plus).
  3. Good English and Filipino communication skills.
  4. Strong problem-solving skills and attention to detail.
  5. Willing to work onsite and on shift schedules (including weekends and holidays).
Idioma InglêsAtendimento ao clienteResolução de ProblemasJogador de equipeHabilidades TécnicasCentral de atendimentoÉtica de Trabalho ForteLiterado FinanceiroHabilidades das pessoas
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Vince Polintan

HR OfficerIntelegencia

Alta taxa de resposta

Local de trabalho

San Sebastian. San Sebastian, Tarlac City, Tarlac, Philippines

Postado em 15 September 2025

Jobs

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Intelegencia

>1000 Funcionários

BPO & Centro de Chamadas

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