Descrição:
The Opportunity
Join a fast-growing investment and insurance group through ASW, supporting an Australian company that backs high-performing, entrepreneurial businesses across the insurance and financial services space. With a strong focus on innovation and long-term growth, the organisation operates across over 25 companies and has invested in more than 15 insurance brokerages, MGAs, and digital disruptors. As a
D365 Finance & Operations Support Specialist, you will play a vital role in ensuring system efficiency and user satisfaction while contributing to the business’s broader digital transformation initiatives.
This is a great opportunity to collaborate with dynamic, forward-thinking teams and gain exposure to diverse operational environments within a purpose-driven investment group.
Key Responsibilities
- Provide first-line technical support for Microsoft Dynamics 365 Finance and Operations (F&O), handling user inquiries via email, phone, or ticketing systems.
- Troubleshoot issues related to finance, supply chain, and operations modules, ensuring minimal disruption to business activities.
- Develop and deliver training sessions and user guides to improve user proficiency.
- Perform system monitoring and routine maintenance, including updates and patches.
- Collaborate with business stakeholders to understand requirements and propose technical solutions aligned with business goals.
- Gather feedback from users to contribute to system improvements and best practices.
- Assist in implementing new D365 F&O features, modules, and system integrations.
- Support system configuration and data migration activities.
Skills, Qualifications & Experience
- Bachelor's degree in Information Technology, Computer Science, Finance, or a related field.
- Proven experience working with Microsoft Dynamics 365 Finance and Operations.
- Strong troubleshooting and problem-solving skills, with attention to detail.
- Good understanding of finance, supply chain, or operations processes is preferred.
- Excellent verbal and written communication skills.
- Familiarity with SQL, Power BI, or similar reporting tools is an advantage.
- Microsoft Dynamics 365 F&O certification is highly desirable.
- Experience with Azure, Power Platform, or broader Microsoft ecosystem is a plus.
ASW Offers
- We are experts in international partnerships. This means that you will be a trusted member of the ASW family, and get access to our excellent benefits, plus you also get to work directly with one of our clients.
- In our unique English-speaking environment, you can practice and enhance your English with peers and international client teams based in Australia, UK, US or NZ.
- Get global access to Learning and development programs.
- Great work-life balance.
- Competitive remuneration.
- Excellent medical benefits.
- Great Paid Leave entitlements.
- Company parties/events, future travel opportunities, and other exciting activities.
- Ongoing career opportunities.
Requisito
Please refer to job description.