D365 Finance & Operations Support Specialist

AS White Global

Negotiable
Remoto3-5 anos ExpBacharelTempo Inteiro
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Detalhes remotos

Abrir PaísFilipinas

Requisitos de IdiomaPortuguese-Brazil

Este trabalho remoto está aberto para candidatos em países específicos. Por favor, confirme se deseja continuar, apesar das restrições de localização.

Descrição do Trabalho

Descrição:

The Opportunity

Join a fast-growing investment and insurance group through ASW, supporting an Australian company that backs high-performing, entrepreneurial businesses across the insurance and financial services space. With a strong focus on innovation and long-term growth, the organisation operates across over 25 companies and has invested in more than 15 insurance brokerages, MGAs, and digital disruptors. As a D365 Finance & Operations Support Specialist, you will play a vital role in ensuring system efficiency and user satisfaction while contributing to the business’s broader digital transformation initiatives.

This is a great opportunity to collaborate with dynamic, forward-thinking teams and gain exposure to diverse operational environments within a purpose-driven investment group.

Key Responsibilities

  • Provide first-line technical support for Microsoft Dynamics 365 Finance and Operations (F&O), handling user inquiries via email, phone, or ticketing systems.
  • Troubleshoot issues related to finance, supply chain, and operations modules, ensuring minimal disruption to business activities.
  • Develop and deliver training sessions and user guides to improve user proficiency.
  • Perform system monitoring and routine maintenance, including updates and patches.
  • Collaborate with business stakeholders to understand requirements and propose technical solutions aligned with business goals.
  • Gather feedback from users to contribute to system improvements and best practices.
  • Assist in implementing new D365 F&O features, modules, and system integrations.
  • Support system configuration and data migration activities.


Skills, Qualifications & Experience

  • Bachelor's degree in Information Technology, Computer Science, Finance, or a related field.
  • Proven experience working with Microsoft Dynamics 365 Finance and Operations.
  • Strong troubleshooting and problem-solving skills, with attention to detail.
  • Good understanding of finance, supply chain, or operations processes is preferred.
  • Excellent verbal and written communication skills.
  • Familiarity with SQL, Power BI, or similar reporting tools is an advantage.
  • Microsoft Dynamics 365 F&O certification is highly desirable.
  • Experience with Azure, Power Platform, or broader Microsoft ecosystem is a plus.


ASW Offers

  • We are experts in international partnerships. This means that you will be a trusted member of the ASW family, and get access to our excellent benefits, plus you also get to work directly with one of our clients.
  • In our unique English-speaking environment, you can practice and enhance your English with peers and international client teams based in Australia, UK, US or NZ.
  • Get global access to Learning and development programs.
  • Great work-life balance.
  • Competitive remuneration.
  • Excellent medical benefits.
  • Great Paid Leave entitlements.
  • Company parties/events, future travel opportunities, and other exciting activities.
  • Ongoing career opportunities.


Requisito

Please refer to job description.

ComunicaçaoResolução de ProblemasAdaptabilidadeGerenciamento de TempoTrabalho em equipeAttention To DetailPensamento CríticoOrganizationCreativityAtendimento ao cliente
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Boss

HR ManagerAS White Global

Postado em 15 April 2025

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