E-commerce Admin Assistant
Dempsey Resource Management Inc.
Descrição do Trabalho
Descrição:
- Propose e-commerce campaigns and promotional activities to drive online sales and engagement.
- Upload and update product details (titles, descriptions, prices, and images) on e-commerce platforms such as Lazada or company website.
- Monitor and process online orders, ensuring timely coordination with the warehouse and logistics for order fulfillment and delivery.
- Track stock availability and coordinate with inventory or warehouse teams to prevent stockouts or overselling.
- Respond promptly to customer inquiries, messages, and reviews on e-commerce platforms and escalate issues when necessary.
- Assist in setting up online promotions, campaigns, and discount codes. Monitor promo performance and provide sales data support.
- Maintain organized records of transactions, invoices, delivery receipts, and customer information in line with company policies.
- Compile and prepare sales reports, inventory updates, and other required documentation for internal use.
- Liaise with internal departments (marketing, warehouse, customer service, accounting) to ensure seamless e-commerce operations.
- Assist in basic updates or troubleshooting on the e-commerce website (if applicable), ensuring product info and visuals are accurate and current.
- Provide support in various marketing-related tasks, including but not limited to trade events, creation of marketing collaterals, and social media management.
Requisito
- Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field Experience in e-commerce operations or admin support is an advantage
- Familiarity with e-commerce platforms (Shopee, Lazada, etc.)
- Basic knowledge of order processing systems and online store management Proficient in Microsoft Office (Excel, Word) and Google Workspace
- Strong attention to detail and accuracy
- Good organizational and time-management skills
- Strong communication and interpersonal skills
- Ability to multitask and work independently in a fast-paced environment
Aisa Refugia
Dempsey Resource Management Inc.
Responder Hoje 1 Vez
Local de trabalho
Batis Barangay Hall. H2XF+MR4, F. Manalo, San Juan City, Metro Manila, Philippines
Postado em 16 June 2025
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